Privacy Policy
At Carmel Court, we are committed to protecting your personal information and ensuring your experience with us is safe and secure.
Information We Collect
We may collect the following details during booking or check-in:
Name, address, contact number, and email address
Government-issued ID (for Indian guests) or passport/visa (for foreign nationals)
Payment information via secure payment gateway
Booking preferences and stay history
How We Use Your Information
To confirm and manage your reservation
To comply with legal or regulatory requirements
To enhance your stay experience and provide personalized service
To send stay-related communication via SMS or WhatsApp (with consent)
We do not sell or share your data with third parties, except as required to complete transactions or comply with legal obligations.
Data Protection
All payment transactions are processed through secure and encrypted gateways. We follow industry best practices to safeguard your data.
Your Rights
Guests may request to update or delete their personal information by contacting us at stay@thecarmelcourt.com