Refund & Cancellation Policy
At Carmel Court, we understand that travel plans may change. We have a flexible and guest-friendly cancellation policy:
Cancellations made more than 24 hours prior to check-in will not incur any charges.
Cancellations made within 24 hours of check-in will incur a 100% charge of the first night’s tariff, and the remaining reservation will be released.
No-shows will be charged 100% of the first night, and the remaining reservation will be cancelled.
Group bookings (3 rooms or more) must be cancelled or modified at least 7 days prior to check-in to avoid charges.
Bookings made via Online Travel Agencies (OTAs) like MakeMyTrip or Booking.com are subject to the cancellation and refund policies stated on those respective platforms.
Refund Process:
If a refund is applicable, it will be processed to the original mode of payment within 7–10 working days, subject to the policies of your bank or payment provider.
For any questions, feel free to contact us at stay@thecarmelcourt.com or call +91 96 33 88 40 33.